Most In-demand soft skills of 2020

The CEO of an organization need not be a technical wizard, a trained accountant, or even adept at most employees’ principal job at the organization, for example selling, marketing, computing, etc. Yet, the CEO is at the helm of affairs. Why so? The reason is two simple words, ‘SOFT-SKILLS.’ For a business, industry, or organization to run successfully, a strong workforce is an inevitable contributor.

The question is, what constitutes a ‘strong’ workforce? Is it only hardcore training, prior knowledge, and qualifications of employees or something else too?  Various studies on the subject of ‘what employers look for while hiring’ or ‘what enhances your résumé ‘etc. The point at the growing importance of soft-skills. Soft-Skills are more related to how good you are at your workplace than just how well you can perform your job. In other words, soft-skills are non-job specific.

They comprise a person’s interpersonal skills, personality traits, and other attributes that are considered essential for the work and workplace’s overall success. Soft-skills enable the smooth transition of a person from one job to another. They add efficiency and value to an individual’s profile regardless of job-specifics.

In the present times, a large number of employers are including soft-skills in their job requirements. Of course, being skilled at the primary job remains equally important but is no longer enough. Hence, even schools and colleges have started incorporating soft-skills or life-skills in their curriculums.

These skills have become so vital with changing times that they are even needed to make highly-qualified individuals ’employable’. Soft-skills have proven to make your education marketable and your profile above average.

Though difficult to enumerate or limit to only a few, there are some top soft-skills that are a must for all individuals looking at career growth and great job- opportunities. Let’s take a look at the top 5 most in-demand soft-skills of 2020, as compiled by LinkedIn after evaluating the profiles of around 660+million professionals and 20+ million job listings in its network.


Topping the list of the most in-demand skills is creativity. Employers highly value individuals who have the ability to approach problem-solving differently. No longer are there hard and fast methods of performing a job except only its technical aspects.

You are required to continuously reinvent and update your ideas and approaches for which, being a creative work is essential. Creativity also brings persistence. People with a traditional mindset are likely to give up on problems earlier and more quickly than those with a creative mindset.


Persuasion is a delicate skill. It’s the fine balance between forcing and merely nudging. Organizations crave individuals who can sell their ideas, and the key to that is persuasion. It matters how effectively you can explain your vision to people and ultimately convince them to participate in it. The vision could be anything, a business plan with massive stakes or a simple idea on how to conduct a meeting. What counts is your ability to communicate well with your boss, clients, coworkers, etc.


A great team makes a successful organization. Hence, you being a team-player is inarguably very important for organizations. No one wants self-centered and uncooperative individuals who cannot work towards common goals. Individuals who can smoothly overcome individual differences and collaborate to achieve the organization’s goals are most welcome. Collaboration is a not only a skill but also an everyday task at the workplace. It’s a continuous process of learning how to extract the best from yourself and your coworkers.


As for life in general, adaptability is a valuable skill in the workplace too. Employers look for recruits who can evolve, update, and adjust to new people and situations. Open-mindedness not only makes an individual receptive but also more productive in stressful times. If you are someone with a fixed mindset, your chances of success automatically decrease. As mentioned earlier, long gone are the days when being methodical and rigid could get you through a day at your workplace. The need of today is the ability to adapt.


A substantive subject in its own right, emotional intelligence has been hailed as one of the most critical softs skills for a long time. Emotional intelligence means the ability of individuals to effectively gauge, absorb, and respond to personal as well as interpersonal emotions. The EQ vs. IQ debate has done many rounds in debating circles and organizational discussions as well. The fact that EQ or emotional quotient has featured in the most required skills of 2020 is evident of its position viz. the common understanding of intelligence. There are many workplace situations where your response to situations, to people, matters more than anything else. Emotional intelligence adds to the person’s likeability and presence in the workplace, which is highly relevant in an environment that requires constant interaction. As it’s said, sometimes peace of your heart gives more to a person than a piece of your mind.

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